If not, you can click the button to sign in. Select “Accounts” then “Emails & Accounts.” Look to see if you are signed into a Microsoft account. In some cases, the syncing issues are caused by your Microsoft account using OneDrive not being connected to Windows. On an Apple Mac computer the process is similar.Īlternatively, you can restart your computer. Select “Close OneDrive.” Then, find OneDrive in the start menu and restart it.

This will bring up a confirmation prompt. Right-click on this and select the exit option. On Windows, find the OneDrive icon in your taskbar notification area. Simply restarting the OneDrive app can often solve issues related to synchronization. However, there are other less intensive options you can try first. Typically, resetting your OneDrive app will fix the issue. The good news is that there are several ways to solve your synchronization problems. If you are using OneDrive with a team, such syncing issues can cause all sorts of headaches. The result is that your computer and the app are both running, but the files on your drive are not the same as those on the cloud. However, sometimes this synchronization gets interrupted. In fact when you try to open a file at any time from OneDrive that 'check' to see where the latest version is, happens in the background before the file is presented to you. Using this, the app can download updated or new files from the cloud or upload files from your drive. When your computer starts, the OneDrive app checks local files and compares them with information from the cloud. There are three main parts to the system:

What Exactly Is Happening When You Have Syncing Issues?įirst and foremost, it is useful to understand exactly what is happening with OneDrive when it experiences syncing issues.

From time to time, users may experience syncing issues that cause files to either not download, not upload or both. Teams that use OneDrive can significantly improve their productivity and avoid many common issues associated with shared network drives. Microsoft OneDrive is a powerful tool that can make it easy to back up your files, share them and collaborate.

Windows 10 onedrive sync settings