outlook crashes when opening emails from specific users

Navigate to Control panel, set View by to Small icons, then open Mail (Microsoft Outlook).Ģ. So, proceed to scan and repair the Outlook data file errors by following the instructions below:ġ. The most common when Outlook not opening, is a corrupted Outlook data file (.PST or. If Outlook now starts up without a problem, reopen it in Safe Mode and enable one by one the add-ons (and restart Outlook), until you discover which one is causing the problem. Now close Outlook and then start-it again normally. Uncheck all the boxes to disable all Add-ins, then press the OK button.Ĥ. Select Add-ins at the left pane and then choose COM Add-ins on the right (beside 'Manage').

Disable Outlook Add-ins (in Safe Mode).Ģ.

If Outlook opens in Safe Mode but won't open normally, then open it again in Safe Mode and proceed to step-2 below to disable Outlook Addins.

If Outlook opens in Safe Mode without a problem, then close it and try to open it again normally and check if the problem has been fixed.

If Outlook doesn't open in Safe Mode, skip to Method-2 below.

Now according the result, proceed as follows: Now type outlook.exe /safe and press Enter to start Outlook in Safe Mode (without add-ins).ģ. Press the Windows + R keys to open the Run tool.Ģ. The first method of solving Outlook crash or freeze problems is to disable add-ons that may prevent Outlook from working properly.

If the problem appeared after installing Updates, then proceed to uninstall them and see if that fixes the problem.

If you're using a third-party antivirus program, try to disable it and see if the problem persists.

* Note: Before proceeding with the suggested methods try the following: How to fix: Outlook Freezing or Crashing when opening (Outlook 2019, 2016, 2016 & Outlook for Office 365).

The Outlook freezing, crashing and not opening issues usually appears because of one of the following reasons: However, sometimes Outlook does not open at all or freezes and crashes on opening. Microsoft Outlook is a reliable and efficient e-mail client that can be used for both personal and business purposes. If you cannot open Outlook because it crashes or freezes when opening it, continue below to fix the problem.

Outlook crashes when opening emails from specific users